QUTA's the highest skill and test environment can meet various customer needs

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+82-2-6112-8800 for requesting a quotation

M-Sure

M-Sure Maintenance Service

"The QUTA service that can compete with high price maintenance services from CISCO, HP, IBM"

M-Sure is QUTA’s maintenance service program that provides repair and replacement services for failed equipment within a reasonable period time.

M-Sure Maintenance Service offers you the ability to select the level of support that makes technical and financial sense for your current system.
We set up the most efficient maintenance rules and solutions that apply to different situations within the system.
We make the best efforts to provide customized service by reserving stocks in need of maintenance.
QUTA is the biggest computer parts supplier in South Korea.
We are able to provide unlimited parts through various and wide partnerships with countless business channels.

M-Sure
  • Competitive M-Sure
  • M-Sure Target Network and Server equipment
  • Save more than 50%
  • Next-business-day advanced hardware replacement
  • Technical support 24x7
  • Rapid action by 100% replacement of failed equipment
  • Support for current and end of sales product
  • Skilled & Experienced full-time engineer support
  • M-Sure Target
  • All IT Hardware including Network and Server equipment.
  • Server :
  • Unix Server : HP, IBM, SUN, Fujitsu
  • X86 Server : HP, IBM, Dell – Intel, AMD Server지원
  • Network :
  • CISCO, Juniper, Extreme, Alcatel, F5, Force10, Procurve, Etc
  • Storage :
  • EMC, Hitachi, Netapp, Equallogic Etc
Service
Onsite response Service call (02-6112-8282)
Technician Support Remote assistance in problems or errors and technical support with multiple vendors on Serer/ Network/ Storage
Spare Part Support Hardware parts support/ defective product replacement
M-Sure Methodology Provide advisory and standard resolution process throughout valuable experience
MES(M-Sure Management System) Service call/ Technical support schedule/ Preventive inspection report/ Problem recovery report/
Response Level
Service details Service time
M-Sure Basic Haredware replacement 8*5*NBD
M-Sure Special Haredware replacement 8*5*NBD
M-Sure Premium Haredware replacement 24*7*4
Advantages
- Competitive price compared to vender service
- Rapid - resolution by 100% replacement of failed equipment
- Support for current and end of sales product
- Contract simplification throughout multi-vendor service
- Flexible contract based on customers’ needs